We are excited to work with you.

Our Process

  • Understanding Your Context

    We will start the project by learning about you. Who are your key stakeholders? What beliefs, values, or outcomes drive your organization? What questions do you want to answer?

    Depending on the level of complexity, we might spend a fair amount of time on this part of the process. We want to make sure that we design a research project that fits your organization well. This can take many forms. We’ll review your important documents like marketing materials and existing data. We will interview your key stakeholders either one-on-one or in a focus group. We also may map internal processes or systems to fully understand the key programs and concepts.

  • Collecting Data & Evidence

    We will turn your questions into a research project aligned with your values, timeline, and budget. We use various methods, including interviews, surveys, focus groups, and archival data.

    We’ll scale the data collection effort to fit your organization’s capacity. We’re skilled at writing survey questions to measure squishy concepts. We conduct interviews or focus groups with a diverse audience, and turn stories into useable data. We also can use your organization’s existing information to support concepts. Research projects can be as simple as a single survey or as complex as a multi-year research project with data collected at multiple phases.

  • Developing Actionable Insights

    We tailor the learnings to your desired next steps. We use evidence to make program recommendations, design marketing materials, or provide a summary of findings.

    We’ll help transform the insights into action. You’ll receive a customized summary of findings aimed to answer your most pressing questions. You can use the information to promote your program’s impact, improve your effectiveness, form a strategic plan, or recruit new participants. We’ll share our excitement for the data by providing summary graphics that are appropriate for the audience which compellingly tell your organization’s story.

Pricing

Our goal is to support the work of nonprofits by carefully targeting our work and charging a fee that your organization can afford. We do so by first meeting with you for a free consultation to learn what you’re hoping to achieve by working with us. Depending on your needs and budget, we will provide a scope of work with a project size that varies as a function of project length, complexity, data collection type, and number of reports. 

  • Starting projects are characterized by a single clear goal and concrete objectives.

    These projects typically require 2 or 3 meetings and a single data collection.

    The data analyses are largely descriptive, quantitative, and described in a single report.

  • Exploring projects ask more complex questions and engage concepts that require several meetings to unpack.

    While these projects may involve a single data collection, we often collect slightly more varied forms of evidence that require more time to analyze.

    We create a detailed final report and can generate a simple one-page report to share with your stakeholders or broader audience.

  • Developing projects often have complex questions and concepts that require multiple meetings to discern.

    There may be several project goals and objectives and varied types of data collection and analyses that occur over time.

    Because of the project’s over-time nature, we create multiple reports to update you as the project unfolds. Like the Exploring projects, we provide a detailed final report and can generate a simple one-page report to share with your stakeholders or broader audience.

  • Transforming projects require on-going, frequent communication with key stakeholders over the course of a year or more, involve complex goals and concepts, and integrate with other organizational initiatives.

    Due to their complexity, the project goals are typically informed by both qualitative and quantitative data collection (such as interviews, focus groups, surveys, archival evidence).

    As a function of the different interests held by stakeholders, we write reports of varying focus and technical complexity over the course of the project.